The solution

UCCL regularly supports graziers with minimal levels of computing knowledge and skill by providing assistance to access information and communicate and in dealings with industry and government.

Common examples include: access to online training and accreditation programs e.g. Livestock Product Assurance; lodgement of online private native forestry annual returns; accessing and lodgement of applications for disaster relief; and locating property boundaries especially in relation to Crown Road reserves.

The background scenario is one of educational disadvantage in the remote rural socioeconomically disadvantaged community and the continuing withdrawal of resources and services including most recently local rural printed media. In addition, many service blackspot locations still exist

Increasingly services information and consultation by government at all levels are delivered primarily online, resulting in loss of engagement and reduced uptake of information locally.

Impacts of providing assistance are positive in that the customers immediate need is addressed, but to expect graziers to upskill and regularly spend valuable time online is unrealistic. Simply posting items on the internet or on social media is unlikely to result in effective communication, engagement, knowledge and skills development with respect to NRM and sustainable agriculture. We continue to discuss this issue with LLS regional staff and the Regional Landcare Coordinator.